{"id":2264,"date":"2023-03-22T18:04:54","date_gmt":"2023-03-22T18:04:54","guid":{"rendered":"https:\/\/eventko.eu\/contact\/"},"modified":"2023-08-23T09:02:53","modified_gmt":"2023-08-23T09:02:53","slug":"contact","status":"publish","type":"page","link":"https:\/\/eventko.eu\/en\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"[vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#f7f7f7″ scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”padding-8-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#0a0a0a” background_color_opacity=”0.8″ background_hover_color_opacity=”1″ background_image=”1774″ background_image_position=”center center” background_image_stacking=”default” background_image_loading=”default” column_backdrop_filter=”none” font_color=”#ffffff” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”Eventko
\ntickets.” font_container=”tag:h2|text_align:left|color:%23ffffff” use_theme_fonts=”yes”][vc_column_text css=”.vc_custom_1679508607790{margin-top: 20px !important;margin-bottom: 60px !important;}” max_width=”475″]The portal was primarily created exclusively for the sale of tickets for events that we organized ourselves. Due to the interest of various organizers outside our company, we also opened the portal for partner sales.[\/vc_column_text][vc_column_text]Contact for partners and customers
\ninfo@eventko.eu<\/p>\n

If you have a question related to the event, please contact the organizer directly.[\/vc_column_text][\/vc_column][vc_column column_padding=”padding-8-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#ffcc75″ background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_column_text]\n

For customers<\/h3>\n[\/vc_column_text][divider line_type=”No Line” custom_height=”20″][toggles style=”minimal_small”][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”How do I receive tickets?”][vc_column_text]After successful payment, you will receive the tickets within 24 hours to your email address. If you have an eventko.eu account, you can later transfer tickets via your user account (tab Tickets).[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Is registration of an Eventko account mandatory?”][vc_column_text]No account required. Tickets will always be sent to an email address.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”The correct email address was not entered when ordering.”][vc_column_text]If you do not receive any confirmation to your e-mail address within 12 hours after ordering, please contact info@eventko.eu to check the correctness of the entered data. If an error is detected, we will resend the ticket to the corrected email address.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”What happens if the event is cancelled?”][vc_column_text]In case of cancellation of the event, you will receive a refund within 14 days in the same way as the payment was made. You will receive an order cancellation email after the return has been processed.<\/p>\n

If the event is postponed to another date, you can request a ticket cancellation and refund via info@eventko.eu.[\/vc_column_text][\/toggle][\/toggles][vc_column_text css=”.vc_custom_1679509530364{margin-top: 80px !important;}”]\n

Partners<\/h3>\n[\/vc_column_text][divider line_type=”No Line” custom_height=”20″][toggles style=”minimal_small”][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”How do I start selling on Eventko.eu?”][vc_column_text]Contact us at info@eventko.eu for more information and partnership opportunites.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”What does Eventko offer?”][vc_column_text]Eventko offers a complete ticket processing solution.
\n1. buying tickets online
\n2. delivery of tickets to an email address (QR or BAR code)
\n3. ticket scanning at the entrance (app or Bluetooth code reader)<\/p>\n

Additionally:
\n– e-mail\/SMS notifications at various steps of the process (before the event, after entering the event…)
\n– various payment options
\n– accredited tickets
\n– POS (sales at the event)
\n– virtual tickets (Zoom)
\n– seating
\n– data exports
\n– possibility to work offline[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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